Aramex is a leading global provider of comprehensive logistics and transportation solutions. Established in 1982 as an express operator, the company rapidly evolved into a recognised global brand for its customized services and innovative multi-product offering. Aramex today is a publicly traded company on the Dubai Financial Market (DFM: ARMX), employing more than 8,600 people in over 310 locations around the globe, and has a strong alliance network providing worldwide presence.

The range of services offered by Aramex includes international and domestic express delivery, freight forwarding, logistics and warehousing, documents managements and online shopping services.

Global Network
Aramex is a founding member and chairs the Global Distribution Alliance (GDA), which brings together over 40 leading express and logistics providers from around the world with unified quality standards and technology of Aramex. The network has more than 12,000 offices, 33,000 vehicles and 66,000 employees serving alliance customers in more than 240 countries. Aramex is also a founding member of the World Freight Alliance (WFA), the global specialists in both ocean and air freight services. Today, Aramex has over 300 offices in 58 countries and 200 major cities worldwide. The network is continuously growing and expanding.

Innovation and Technology
Innovation is deeply ingrained in our corporate culture, and has long been a driving force in the growth of Aramex services. It originally stems from listening to customers and developing new products and services that address market needs. Aramex continuously invests in developing and utilizing the latest technologies to increase operational efficiency, enhance service quality, and empower its people.

Quality
Improving processes, eliminating bottlenecks and increasing efficiency of daily operations is an on-going cycle in Aramex. Maintaining and enhancing quality in every facet of the organization take lead position. We have designed and implemented a quality management system to ensure consistency in high standards levels, which are evaluated regularly and work on technological and process innovations to improve upon them. The Aramex DQMS (Documented Quality Management System) complies with the requirements of the international standard of ISO 9001:2000 and includes a set of effective systems that measure customer satisfaction in order to ensure continuous service enhancement.

People
At Aramex, we believe that quality people produce consistently excellent service, and continuously innovate to meet customer needs, which is a cornerstone of our business. Therefore we strive to attract and maintain the best talents, while continuously nurturing and offering them opportunities to achieve and innovate. People from every part of the world work under the Aramex banner, such diversity in backgrounds and outlooks enriches our discussions, perspectives and willingness to experiment. It paints the face of Aramex with cultural and linguistic riches and exudes a sense of a truly global culture that’s tightly knit with one thread. We believe in our people.

Corporate Activism
For Aramex, sustainability is a strategy. Corporate activism then becomes embedded in our business model, and a reflection of how Aramex chooses to exist and operate. As the first company in the region to report on its sustainable practices, Aramex continues to be accountable for its commitments to all stakeholders. Aramex supports entrepreneurial initiatives, education and youth empowerment, sports and community organizing developing models (www.ruwwad.net) as a way to highlight the importance of human capital, citizenship and activism.